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NTT DATA North America

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Hospitality Tech Support Engineer — Android & ServiceNow

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Summary

Technical support engineer in Guadalajara supporting a leading hotel brand's Connected Room hospitality platforms: troubleshooting Android devices, managing tickets and workflows in ServiceNow, and providing clear English-language technical and customer support in a fast-paced, global environment.

NTT DATA Services in Guadalajara, Jalisco, is seeking a Technical Support Engineer to support hospitality technology platforms. You will bridge technical support and customer service for a leading hotel brand, focusing on Connected Room systems.

The role requires Android troubleshooting, ServiceNow workflow experience, and exceptionally clear English communication in a fast-paced, global environment.

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