Host / Cashier - FOH
Posted Updated
Why This Role Matters
The Host/Cashier is the first point of contact for every guest and plays a key role in delivering the warm, welcoming experience Trapper's Sushi is known for. This role is responsible for greeting guests, managing the flow of the dining room, handling payments, and maintaining an organized and efficient front-of-house environment.
What You'll Do
- Greet all guests with warmth, enthusiasm, and a genuine desire to create a memorable experience
- Manage the waitlist, seating rotation, and table availability to ensure smooth service flow
- Answer phones promptly and handle takeout orders with accuracy and attention to detail
- Process payments, handle cash/card transactions, and follow all cash-handling procedures
- Maintain cleanliness and organization of the host stand, lobby, menus, and restrooms as assigned
- Communicate clearly with servers, managers, and kitchen staff regarding seating, large parties, and special requests
- Monitor lobby conditions and guest needs, including ADA access and accommodations
- Support to-go order packaging and accuracy when volume requires
- Follow all company safety, sanitation, and cleanliness standards, including proper chemical handling and PPE use when cleaning
- Demonstrate teamwork, integrity, and respect while upholding a positive and inclusive work environment
What's In It For You
- Competitive pay: $17.13/hr + tips
- Medical insurance – 80% employer paid after 60 days (with qualifying hours)
- 401(k) with company match (eligible after 1 year of service)
- Voluntary dental and vision coverage
- Employee Assistance Program (EAP)
- Paid sick leave (per WA state/local laws)
- Employee meal discounts
- Opportunities for advancement within a growing restaurant group
- Supportive, team-oriented culture