Host - Front Office, Hyatt Centric City Centre Kuala Lumpur
Summary
Greet and assist hotel guests at the front desk, concierge, or communication center, ensuring courteous and efficient service to maximize satisfaction.
You will be responsible to provide an excellent and consistent level of service to your customers. The Host - Front Office is responsible to assist with guest services in various areas of the hotel, such as reception, communication center or concierge. To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.