Host/Hostess
COMMONWEALTH LODGING MANAGEMENT LLC Host/Hostess
POSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact
to our guests in the restaurant. Courteously greet and escort guests to tables and assist in seating,
ensuring hotel standards of service. Assist in preparing the restaurant for service and maintaining the
cleanliness of the room at all times. Take reservations and maintain reservation book. Assist in
monitoring the guests needs and all phases of the operation. Work to resolve guest challenges, ensuring
guest satisfaction.
EDUCATION & EXPERIENCE:
• Computer skills required. Familiarity with Microsoft Office preferred. Experience with food
& beverage (POS) Point of Sale System is preferred.
• Previous cash handling experience is preferred.
• Prefer 1-year experience in similar position/customer service working with the general
public.