Host/Hostess

About the role

Ready to Be the Maestro of Welcomes? We're on the hunt for enthusiasts and smile artists, who can turn a simple greeting into a dazzling spectacle and make every guest feel like a VIP superstar!

Pay rate: Hourly + tips

Role type: non-exempt

Essential Job Duties

· Welcome guests to the restaurant and provide accurate wait times.

· Monitor waiting lists and escort guests to assigned dining or bar areas, while explaining PopStroke mobile ordering concept.

· Maintain a clean host area and answer incoming calls and address guests' queries.

· Ensure cleanliness of all restaurant areas, including the gaming areas and restrooms. Restock service stations and restrooms.

· Assist the F&B staff as needed.

· Collaborate with other team members to ensure a memorable experience for all guests.

· Answer phone calls and inquiries regarding the venue, pricing, menu and other information in a professional and courteous manner.

· Maintain the Host area fully stocked and clean.

· Work in both an indoor and outdoor environment.

· Other duties as assigned.

Qualifications

· Previous host experience in a high-volume environment preferred.

· Previous guest service experience preferred.

· Must be available to work weekends and holidays.

· Must have excellent communication, organization and teamwork skills.

Physical Requirements

· Must be able to stand, walk, bend, crouch, kneel and reach for long periods of time.

· Must be able to lift, carry, push and pull up to 30 lbs.

PopStroke is an Equal Opportunity Employer.