Hostess

Description

Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
Arrange table set-ups before and after each customer according to the brand’s set standards.
Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies or customer complaints to the manager on duty.
Collect bill payments from customers and hand them over to the cashier.

Qualifications

• High school degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication skills: level 2
• Cultural awareness: level 1
• Change and adaptability: level 1
• Customer focus: level 1
• Driving and achieving results: level 1
• Initiative: level 2
• Teamwork: level 2

Primary location: United Arab Emirates

Unposting date: Ongoing