Hostess

GENERAL REQUIREMENTS:

· Must be 18 years of age.

· Must have at least three (3) months previous guest contact experience.

· Must possess excellent customer service and communication skills.

· Must be able to initiate and engage in conversation in a professional and friendly manner.

· Must be able to work independently, with little supervision.

· Must be able to work any day of the week and any shift.

· Must be able to get along with co-workers and work as a team.

· Must be able to read, write, speak and understand English.

ESSENTIAL JOB FUNCTIONS:

· Provides quick and friendly service to all customers.

· Greets and seats guests in restaurant.

· Cleans Steakhouse areas as needed, including counter tops, sinks, display shelves, tables, storage areas, and lounge areas at assigned station.

· Handles and solves any concerns and questions customers may have.

· Performs all side work and stocking of supplies at assigned station.

· Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

· Must be able to lift up to 50 pounds, as well as bend, pull, and carry stock to refrigerator and cabinets.

· Must be able to use hand motion when cleaning and wiping counters.

· Must possess the manual dexterity to complete required “side work”.

· Must be able to listen and respond to visual and aural cues.

· Must present a well-groomed appearance.

WORK ENVIRONMENT:

· Must be able to work inside and maneuver throughout assigned station during entire shift.

· Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.