Hostess

Position Summary

• Handling reservations and guests inquiry
• Welcoming and serving guests according to the given instructions and established service standards
• Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice

Primary Responsibility

• Assist the outlet Manager with day-to-day operation of the outlet, specifically with table management
• Responsible for reservations and guests inquiry Handling
• Welcome and Serve guests efficiently according to established standard
• Maintains High standards of hygiene, cleanliness, tidiness and adhere to work place safety practice
• Manage guests database

Requirements

Education:

• High school graduated
• F&B related certificate is an added advantage

Experience:

• 1 year at a 5-star hotel or reputable restaurant
• Frontline customer service experience in airlines, retail, concierge is an added advantage

Knowledge and Skills:

• Basic F&B product and service knowledge
• Advance customer service skills - Computer literate

Others:

• Fluent with Cantonese or Mandarin and English, both written and spoken
• Able to walk and stand continuous for extended amount of time
• Team player