Hotel General Manager - Franchise

We are looking for an experienced and motivated General Manager to lead the opening and operation of a brand-new Home2 Suites by Hilton in West Middlesex, PA.

This is a unique opportunity for a hospitality leader who enjoys building something from the ground up. As General Manager, you will play a key role in preparing the hotel for opening, recruiting and developing the team, establishing operating standards, building relationships within the community, and positioning the hotel for long-term success.

The ideal candidate is a hands-on leader who understands that a successful hotel starts with a great team and a strong culture. You will be responsible for creating an environment where employees feel valued, guests feel welcomed, and operational excellence is the standard.

Key Responsibilities

• Lead all pre-opening activities and prepare the hotel for a successful launch.
• Recruit, hire, train, coach, and develop an outstanding hotel team.
• Establish a positive, service-focused culture consistent with the Home2 Suites brand.
• Oversee day-to-day hotel operations, including guest services, housekeeping, maintenance, sales, and administration.
• Drive guest satisfaction, online reputation, and overall service excellence.
• Develop and maintain strong relationships with guests, team members, vendors, community partners, and local businesses.
• Monitor hotel performance, budgets, labor costs, and operating expenses.
• Work closely with sales and revenue management to maximize occupancy, ADR, and overall profitability.
• Ensure compliance with Hilton brand standards, company policies, safety requirements, and applicable regulations.
• Lead by example with a visible, hands-on management approach.
• Identify opportunities to improve efficiency, profitability, and the overall guest experience.

What We're Looking For

• Previous hotel management or General Manager experience, preferably in a select-service or extended-stay hotel.
• Pre-opening experience is highly preferred, but not required.
• Strong leadership, communication, organizational, and problem-solving skills.
• A genuine passion for hospitality and developing people.
• Strong understanding of hotel operations, financial performance, and guest service.
• Ability to recruit, motivate, and retain a high-performing team.
• Ability to work independently while collaborating effectively with ownership and brand partners.
• A positive, energetic, and entrepreneurial approach to leadership.

Why Join Us?

This isn't just an opportunity to manage a hotel—it's an opportunity to help build one. From assembling the opening team to welcoming the first guests and establishing the hotel's reputation in the community, the General Manager will have a significant role in shaping the success of this new property.

If you are a hospitality professional who is ready to take ownership, build a great team, and make your mark on a new hotel, we'd love to hear from you.