Hotel General Manager

JSK Hospitality is looking for an experienced Hotel General Manager to lead our location in Elkhart, Indiana. You’ll own the full operation — guest experience, team leadership, brand standards, and P&L results — while building a culture that people actually want to be part of. If you know how to run a select-service hotel, develop people, and hit the numbers without burning out the team, we want to talk.

Responsibilities

• Lead overall hotel operations to deliver consistent guest satisfaction scores and brand standards
• Own the P&L: drive revenue, control costs, and hit budgeted profit goals
• Recruit, train, coach, and develop department heads and associates
• Ensure high standards of cleanliness, maintenance, and safety across the property
• Manage labor, scheduling, and productivity while maintaining service levels
• Partner with sales and revenue management to maximize occupancy and ADR
• Handle guest issues and recovery with ownership and professionalism
• Maintain compliance with Marriott brand standards, local regulations, and company policies
• Build a positive, accountable team culture focused on service and results
• Report regularly to regional leadership on performance, challenges, and opportunities

Required Qualifications

• 3+ years of hotel management experience, with at least 1–2 years as General Manager or Assistant General Manager at a select-service or extended-stay property
• Proven track record of managing P&L and improving guest satisfaction scores
• Strong leadership and coaching skills with experience developing teams
• Working knowledge of Marriott systems and brand standards preferred
• Ability to work flexible hours, including evenings, weekends, and holidays as needed
• Valid driver’s license and ability to travel occasionally for training or meetings

Preferred Qualifications

• Prior Residence Inn or Marriott select-service experience
• Revenue management or sales background
• Bilingual (English/Spanish) a plus

Benefits & Perks

• Competitive base salary + performance bonus
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee hotel discounts across the JSK portfolio and Marriott network
• Career growth opportunities across a growing multi-property company
• Supportive leadership that values results and people

About Us: JSK Hospitality is a South Bend, Indiana-based hotel management, investment, and development company operating Marriott, Hilton, and IHG branded properties. We focus on strong operations, guest service excellence, and building long-term careers for people who want to grow with us.