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Hotel Housekeeper

Open 31d reposted 2× · 2 open copies

DUTIES AND RESPONSIBILITIES

  • The goal is to enhance customer experience by keeping our facility in clean and orderly condition to the standard within the time lines defined that exceeds guests’ expectations.
  • Delivers quality service that meets guests needs
  • Works in a clean, sanitary, safe, and organized manner abiding by all health and safety regulations
  • Maintains a professional appearance and acts as a role model according to the established grooming and appearance policy.
  • Stays informed on department and property knowledge and promotions
  • Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed.
  • Maintains and cleans all equipment used throughout the course of a shift, as directed.
  • Maintains proper documentation of all duties accomplished during a working shift, as directed.
  • Reports all safety hazards or maintenance deficiencies for proper handling and in a timely manner. - Abides by all security measures.
  • Greets all guests throughout shift with the proper salutation and pleasant expression.
  • Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
  • Performs all duties in a quiet and orderly manner.
  • Assists with department projects, as needed.
  • Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS

  • Previous casino/hotel industry experience preferred.
  • High school diploma or general education degree (GED) preferred but not required.
  • Six (6) months of previous cleaning experience preferred.
  • Ability to clean as directed at an acceptable performance rate.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
  • Applicants should possess exceptional interpersonal and communication skills
  • Must have ability to stand and/or walk for up to 8 hours per shift.
  • Must have the ability to lift, carry and transport up to 40 pounds.
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