Hotel Manager
Description
About the role
Sotogrande Hotel & Resorts is looking for a Hotel Manager to oversee the daily business and operational functions of a lodging facility, such as a hotel, resort, or inn. The primary goal is to ensure high guest satisfaction, maintain profitability, and enforce safety and brand standards.
Key responsibilities
Direct and coordinate front office, housekeeping, food and beverage, maintenance, and security departments
Monitor revenue, prepare and control budgets, manage expenses, and analyze financial reports to maximize profitability
Hire, train, schedule, supervise, and evaluate staff members while fostering a positive work culture
Welcome guests, handle VIPs, and resolve escalated service complaints or recovery issues
Coordinate local marketing initiatives, manage corporate bookings, and work to boost occupancy rates
Ensure the property complies with local licensing laws, health regulations, building security, and fire safety codes
About you
A bachelor's degree in hospitality management, business administration, or a related field is often preferred, though experience through internal promotion or vocational training is also common
2 to 5+ years of supervisory or managerial experience in the hospitality industry
Strong leadership, financial acumen, problem-solving abilities, multi-tasking skills, and clear verbal/written communication
Familiarity with hotel property management systems (Ezee Absolute) and standard office software
Willing to relocate to other hotel properties