Housekeeper
Posted Updated
Description
About the role
Job objectives.
Increase customer satisfaction by offering good service.
Customer orientation and resolution of unforeseen situations that may arise.
What you'll do
Follow the established cleaning protocols.
Main Functions / Tasks.
Floor service. Carry out the daily cleaning of rooms.
Prepare material and textile elements.
Public and noble areas service. Maintain order and hygiene in the assigned areas.
Linen and laundry service.
Organization – Relationship with
What we're looking for
Desired experience: 1 year.
About the company & team
They are part of the hotel organizational chart, reporting to their department head (housekeeper).
Management indicators
Customer satisfaction.
Reduction of waiting times in room delivery.