Housing Case Manager

Role Purpose: The Housing Case Manager will work directly with families experiencing homelessness to locate and secure safe, affordable, permanent housing.

Responsibilities:

• Ensure all families are served and treated with dignity and respect.
• Ensure all services and documentation are executed in compliance with various funding sources.
• Ensure accurate records are maintained for all clients.
• Thoroughly assess families’ strengths and barriers to obtaining permanent housing and develop a housing strategy that incorporates means of mitigating any barriers to permanent housing.
• Partner with families to create, review, and enforce a Re-housing Plan and Assessment that reflects the goals of the family and funder, and that addresses each family member’s needs.
• Assist families in completing housing applications and ensuring that all preferences and priorities are obtained.
• Attend housing screenings and appeals with families, coordinating transportation when necessary.
• Conduct weekly unit inspections to ensure the property is being maintained.
• Complete thorough assessments, providing support and referrals as well as ensuring regular contact with other service providers.
• Manage crises as they arise, and other duties as assigned.
• Participate in All Staff meetings and other identified trainings and meetings.