HR Business Partner
HR Business Partner
Purpose
The HR Business Partner (HRBP) provides comprehensive, hands-on Human Resources support to Bristow Special Mission employees and managers. The HRBP serves as a primary day-to-day HR resource and is responsible for administering HR programs and processes across the employee lifecycle, providing employee relations and performance management support, coordinating leave and employment-related claims, and supporting compliance with applicable employment and regulatory requirements.
The HRBP works closely with the VP, Human Resources – Special Mission and Bristow HR Centers of Expertise to deliver consistent and effective HR support. This position also plays a key role in HR integration and transformation initiatives, including implementation of Bristow systems, policies, programs, and processes.
Essential Duties and Responsibilities
- Serve as a primary day-to-day HR resource for employees and managers regarding HR policies, procedures, employee relations, performance management, and other workplace matters.
- Provide guidance to managers regarding employee performance, attendance, conduct, corrective action, policy interpretation, and appropriate documentation.
- Assist with conducting employee relations investigations and resolving workplace concerns, escalating complex, sensitive, or high-risk matters to the VP, Human Resources as appropriate.
- Manage HR activities throughout the employee lifecycle, including offers, pre-employment requirements, onboarding, employee changes, transfers, promotions, and separations.
- Coordinate pre-employment activities, including background checks, drug testing, employment eligibility documentation, and applicable aviation, contractual, or regulatory requirements.
- Coordinate new hire onboarding and orientation and ensure required employment documentation is completed accurately and timely.
- Maintain accurate employee information and documentation within applicable HR systems and personnel records.
- Coordinate employee separation and offboarding activities, including documentation, system updates, required notifications, and exit processes.
- Administer and coordinate employee leave processes, including FMLA and other applicable leaves, and support the accommodation process in coordination with appropriate Bristow resources.
- Coordinate workers' compensation and Defense Base Act (DBA) claims, including communication with employees, managers, carriers, and other applicable parties.
- Administer applicable drug and alcohol testing requirements and maintain required documentation, records, and audit readiness.
- Support compliance with applicable federal, state, local, contractual, and industry-specific employment requirements, including applicable FAA/DOT requirements.
- Conduct periodic HR compliance audits, including review of I-9 documentation, required policy acknowledgments, employee records, drug and alcohol documentation, required postings, and other HR compliance requirements.
- Maintain required federal and state labor law postings and other employment-related notices.
- Respond to unemployment claims, employment verifications, employee records requests, and other employment-related inquiries.
- Serve as a Special Mission liaison with Bristow Benefits and other HR Centers of Expertise to assist employees and managers with questions, issue resolution, and escalations.
- Coordinate HR-related employee information with Accounting as necessary for employee changes and payroll-impacting matters.
- Support development, implementation, communication, and maintenance of HR policies, procedures, standard operating procedures, and employee resources.
- Support Special Mission's integration into Bristow, including transition and alignment of HR policies, processes, programs, and systems.
- Participate in HRIS implementation and transition activities, including data review and validation, testing, process documentation, employee and manager support, training, and issue identification.
- Prepare and maintain HR reports, metrics, trackers, and other workforce information and identify trends or issues requiring additional review.
- Support updates to job descriptions and organizational documentation as business needs change.
- Participate in HR and cross-functional projects and independently manage assigned responsibilities through completion.
- Support recruiting and staffing activities as needed based on business requirements.
- Maintain confidentiality of employee information and exercise appropriate discretion when handling sensitive employment matters.
- Perform other duties and responsibilities as assigned.
KNOWLEDGE, SKILLS & ABILITIES
- Strong working knowledge of Human Resources practices and applicable employment laws and regulations.
- Knowledge of employee relations, performance management, leave administration, HR compliance, and employee lifecycle processes.
- Ability to independently provide practical HR guidance to employees and managers and recognize matters requiring escalation.
- Strong judgment, problem-solving, and decision-making skills.
- Ability to manage a high volume of work and multiple competing priorities in a fast-paced environment.
- Strong organizational skills and attention to detail, particularly regarding employment documentation and regulatory records.
- Strong interpersonal, written, and verbal communication skills.
- Ability to establish effective working relationships with employees, managers, leadership, and cross-functional partners.
- Ability to conduct employee investigations objectively and appropriately document findings.
- Ability to interpret and consistently apply policies and procedures.
- Strong analytical skills with the ability to review HR information, identify trends, and recognize potential issues.
- Proficiency with HR information systems and Microsoft Office applications.
- Ability to effectively support organizational change, new systems, and evolving processes.
- Ability to maintain confidentiality and exercise discretion when handling sensitive information.