HR Business Partner

Total Experience: 2 - 10 years

Employee Relations & Grievances:

- Served as first point of daily HR guidance for line management; resolved complex employee relations issues and maintained ZERO major IR/ER escalations across the cluster through proactive grievance handling.

Morale & Retention:

- Partnered closely with management and employees to strengthen work relationships, improve morale, and increase productivity and retention through Store Leadership Development Plans, internal mobility, and redeployment across formats.

Workforce & Succession Planning:

- Monitored and reported on workforce and succession planning; conducted periodic leadership reviews to identify critical talent needs and build robust succession pipelines.

Manpower Planning & Cost Optimization:

- Planned and projected manpower budgets and optimized resource allocation through strategic redeployment across formats.

HR Analytics & Reporting:

- Analyzed trends and metrics with HR data; developed dashboards, scorecards, and business review templates to support data-driven decisions.

Training Needs & Evaluation:

- Identified training needs for teams and individuals and evaluated engagement and development programs to improve effectiveness.