HR Cloud Functional Analyst

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role:

Uisce Éireann IT (UE IT) provides IT services and support to the wider Uisce Éireann business. IT Operations is responsible for all operational run activities across Applications, Service Management and Infrastructure. The Enterprise Applications team are responsible for implementing, upgrading, and supporting all UÉ enterprise applications such as Financials, HR and Payroll Systems, Enterprise Reporting Tools, ECM systems, SharePoint/Alfresco and Service Now. The team supports the development, enhancement, and configuration of such applications from conceptualisation through to deployment and benefit realisation. The implementation of new enterprise applications as a result of UÉT involves planning, analysis, test, and implementation of business solutions in project or BAU change contexts. The enterprise applications team support in the design and build activity and offer ongoing support of such solutions.

Reporting to the HR Cloud Applications Lead, the HR Cloud Functional Analyst will support the operation and delivery of business changes to HR specific IT applications used across Uisce Éireann and other strategic Uisce Éireann cloud applications that will be added over time to the portfolio of responsibility of this role.

Main Duties and Responsibilities:

• Support the Human Resources Cloud Team Lead and help with the development of the team to high performance in delivering IT application services with a strong service focus.

• Support the management of the HR and cloud applications (particularly Oracle HCM and PeopleXD CoreHR Payroll) including the day to day operations, incident resolution and problem resolution.

• Deliver changes to HR and cloud applications (particularly Oracle HCM and CoreHR Payroll PeopleXD Payroll) including the analysis, design, development, testing and deployment of changes.

• Support the development of application strategies that align with enterprise goals and promote the implementation of and adherence to applicable standards and policies.

• Assist with the management an operational budget and the annual budget process.

• Manage day to day issues and act as an escalation point, taking ownership through to resolution.

• Participate in IT project teams as necessary with close engagement with the IT Build & Delivery teams and Business Change teams, and liaison with external resource/service providers as required.

• Provide awareness and competency of HR applications and processes across project teams.

• Reporting on information security risks to IT management and managing the response to any incidents which may arise.

• Inputting to IT continuity and DR plans.

• Promote strong IT governance.

• Provide out-of-hours cover as part of the Standby Rota, support your team’s participation in the Standby Rota and participate in out of hours work as required.

General Duties and Responsibilities

• Collaboration with key internal stakeholders across the UÉ business, including but not limited to;

  • Wider IT Teams, notably Cyber Security, Business Partners, Service Management and Architecture teams

  • HR teams

  • Project teams across the business as required

• Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.

• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.

• Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation

• Other duties as required

Knowledge, Skills and Experience:

• Relevant third level degree or equivalent with at least three years’ relevant experience, ideally with a company in a related sector e.g. utilities, telecommunications, financial services

• Relevant experience in the water industry is desirable

• Excellent analytical skills and be able to identify and analyse problems and potential improvements, and propose and implement solutions

• Ability to set own high standards of performance and delivering desired results

• Ability to ensure the successful execution of solution delivery projects by aligning cost, service and product selection to business needs and expectations

• Translate strategic priorities into operational reality, demonstrating strong decision-making skills

• Strong commercial focus while keeping overall financial perspective

The closing date for receipt of applications for this vacancy is XXX.

Please note that applications submitted after this closing date will not be accepted.

*Successful external candidates will be offered a salary within the advertised range based on an assessment of their relevant skills, qualifications, experience and readiness to undertake the responsibilities of the role.

Internal candidates will be considered in line with the application of Uisce Éireann's Pay Model and associated pay policies.

The salary range is designed to recognise that successful candidates may join the organisation at different stages in their career, while also providing scope for future salary progression as capability and experience develop.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.