HR Lead Human Resources

1. Role Summary

The purpose of this role is to enable to deliver a consistent and high-quality employee experience across the organization.

The incumbent will be responsible for governance, process excellence, policy implementation, and people partnership, ensuring that all HR processes are efficient, compliant, and data-driven. The role acts as the connective layer between strategic HR initiatives and daily execution, supporting HR leadership through analytics, employee insights, and business-aligned HR interventions.

1. Key Responsibilities

1. HR Operations & Governance

• Support end-to-end employee life cycle (onboarding to exit) ensuring accuracy, timeliness, and compliance.

• Maintain employee records and documentation with strong focus on data integrity and audit readiness.

• Coordinate with Finance, IT, and Compliance for payroll inputs, benefits administration, and statutory compliance.

• Digitize and streamline workflows across HR systems and touchpoints.

• Serve as HR lead for HRIS / HCM tools (e.g. Zoho People)

• Maintain master data accuracy and perform periodic audits or data consistency.

• Create and publish HR dashboards covering headcount, attrition, attendance, and other KPIs.

• Support in Driving automation, workflow optimization, and reporting enhancements.

1. HR & Policy Management

• Support Development and deployment of HR policies and standard operating procedures.

• Manage HR communication and ensure awareness across employees.

• Support customer / internal audits and HR documentation governance.

1. HR Business Partnering & Employee Engagement

• Support PMS cycles goal setting, evaluation, calibration, and communication.

• Engage with employees and managers on role transitions, learning, and performance feedback.

• Implement engagement, wellness, and recognition initiatives and track their impact.

• Conduct regular connects, pulse checks, and feedback sessions to identify people issues early.

1. HR Analytics & Insights

• Maintain, analyse, and present HR data for HR leadership reviews and business insights.

• Derive trends on attrition, growth, engagement, and workforce composition.

• Use data to recommend actionable interventions and policy changes.

1. Key Competencies

1. Functional

• Strong conceptual grounding in HR fundamentals and employment laws.

• Proven experience in HR operations, HR policy work, and HRBP responsibilities.

• Proficiency in HRIS / HCM platforms and HR data management.

• Ability to define, document, and deploy scalable HR processes.

• Strong analytical, reporting, and problem-solving skills with attention to detail.

1. Behavioral

• Attention to Detail

• Collaboration & Communication:

• Analytical Mindset:

• Ownership & Accountability:.

• Integrity & Confidentiality

1. Preferred Educational Qualification

• MBA / PGDM in Human Resources or equivalent from a recognized institute.

• Certifications in HR Analytics, HRIS administration, or Process Excellence will be added advantage