HR Operations Partner

About the Role

We are seeking HR Operations Partner to join our small, supportive, and dedicated HR team on a fixed-term contract until December 2027. Reporting to the HR Manager, this varied role combines payroll administration with hands-on HR support across the full employee lifecycle for approximately 90 employees.

As a trusted first point of contact for employees and managers, you will play a key role in ensuring payroll and HR processes are delivered accurately and efficiently. Working closely with stakeholders across the business, you will have the opportunity to build strong relationships, contribute to a positive employee experience, and support a wide range of people-related activities.

We're looking for an organised and approachable professional who enjoys working with people and takes pride in delivering high-quality payroll and HR support. You'll be comfortable managing a varied workload, balancing multiple priorities, and working both independently and collaboratively. With strong attention to detail and excellent communication skills, you'll be confident building positive relationships, handling sensitive information with discretion, and providing a professional service to employees and managers alike.

Key Responsibilities

Payroll

• Support the end-to-end monthly payroll process for approximately 90 employees.
• Prepare and submit payroll inputs, including information relating to new starters, leavers, sickness absence, unpaid leave, parental leave, pensions, private medical insurance and other employee benefits.
• Review and validate payroll reports to ensure accuracy.
• Upload pension contribution data and administer pension auto-enrolment processes.
• Maintain accurate payroll records and employee data.
• Ensure compliance with HMRC requirements and payroll legislation.
• Respond to employee payroll queries in a timely and professional manner.
• Support annual salary review and employee benefit renewal processes.
• Keep up to date with payroll and pensions legislation and best practice.
• Work to strict payroll deadlines and monthly schedules.

Human Resources

• Support recruitment activities, including preparing job adverts and coordinating interviews.
• Act as the first point of contact for employee benefit and pension queries.
• Prepare employment-related documentation, including contractual change letters.
• Maintain and audit employee personnel files and HR records.
• Manage and maintain employee data within HR systems.
• Monitor sickness absence records and maintain fit note documentation.
• Administer the time and attendance system.
• Support international employees relocating from our parent company in India, including visa support letters, accommodation arrangements, transport coordination and National Insurance applications.
• Support the management of employee relations matters, including absence management, disciplinary processes and performance improvement plans.
• Coordinate employee engagement and social events.
• Provide guidance and training to managers on HR processes and compliance requirements.
• Support the business in maintaining compliance with UK employment legislation.

Essential

• Previous payroll processing experience.
• Strong attention to detail and a commitment to accuracy.
• Excellent organisational skills with the ability to manage workload and meet deadlines.
• Professional and approachable communication skills.
• Ability to handle confidential information with discretion.
• Competent user of Microsoft Office applications, particularly Outlook, Word and Excel.

Desirable

• Previous HR administration experience (training and support can be provided).
• Payroll or HR-related qualification.
• CIPD qualification or working towards CIPD accreditation.
• Experience managing pension auto-enrolment and employee benefit schemes.

Reward and Benefits

We offer a competitive salary, together with an attractive benefits package including:

• Annual bonus scheme
• Defined Contribution pension scheme with AVC options
• Private medical insurance
• Life assurance
• Income protection
• Gym membership reimbursement scheme
• Enhanced maternity, paternity and adoption leave
• Company sick pay
• 26 days annual leave plus bank holidays