HR Operations Specialist

You manage APAC payroll and benefits operations, maintain employee data in Workday, support the employee lifecycle, conduct HR data audits, update regional handbooks, research employment and benefits compliance, respond to HR inquiries, protect confidential information, and identify opportunities to improve processes and automation.

Responsibilities

• Manage ongoing APAC payroll operations with external vendors
• Support APAC benefits administration, enrollments, changes, renewals, and employee queries
• Manage HRIS transactions and employee data in Workday
• Support contract renewals, reference checks, verification of employment issuance, and Shanghai Hukou applications
• Conduct HR data audits and maintain personnel files
• Respond to general HR inquiries
• Update regional employee handbooks on Confluence
• Research employment and benefits laws and regulations
• Maintain confidentiality
• Identify opportunities to improve HR processes

Requirements

• Bachelor’s degree in a related field
• 3+ years of experience in HR operations, payroll, benefits, or a related area
• Familiarity with Workday, Ultimate Software, PeopleSoft, Greenhouse, or similar HR systems
• Knowledge of benefit plan principles and relevant laws
• Advanced Excel skills including pivot tables and VLOOKUPs
• Process improvement and project management experience
• Communication skills
• Ability to work independently and manage multiple projects
• Reliable and predictable availability