HR Ops and Payroll Executive

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role

We are looking for an HR Operations & Payroll Executive to support our Thailand team across the employee lifecycle — from hiring and onboarding to payroll and day-to-day HR operations. You’ll also work closely with our regional People team on HR initiatives and projects across the business.

As this is a regional-facing role, fluency in both Thai and English is essential.

What You’ll Do

• Manage monthly Thailand payroll, including payroll inputs, validation and statutory requirements.
• Support end-to-end recruitment, from job posting and candidate coordination to offer and onboarding.
• Manage employee lifecycle processes, HR documentation and employee records.
• Administer employee benefits, leave and other day-to-day HR matters.
• Support employee engagement and other local People initiatives.
• Participate in regional HR projects and process improvement initiatives.
• Prepare HR, payroll and headcount reports as required.
• Support day-to-day workplace coordination to ensure smooth office operations.
• Partner with the regional People team, local stakeholders and external vendors on HR matters.

Requirements

What We’re Looking For

• 2–4 years of experience in HR Operations, payroll or a generalist HR role.
• Hands-on experience with Thailand payroll and good knowledge of local labour and statutory requirements.
• Experience supporting recruitment and employee lifecycle activities.
• Fluent in Thai and English, both written and spoken.
• Organised, detail-oriented and comfortable working with numbers and employee data.
• Proactive, hands-on and able to manage multiple priorities independently.
• Comfortable working in a fast-paced, regional environment.