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Human Resources Business Partner with Technical Recruiting

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Join Sangoma, a leader in business communications, as our HRBP! Sangoma is committed to Empowering Businesses with Essential Communications through our cutting-edge Unified Communications, UCaaS, CCaaS, VOIP, and Hybrid solutions, enhancing connectivity and streamlining communication for organizations of all sizes. In this role, you will play a dual role in IT recruiting and HR generalist responsibilities.

Your Role:

IT Recruiting (50% of the time)

  • Source, screen, and engage top technical talent across multiple functions.
  • Partner with hiring managers to define job requirements and develop innovative sourcing strategies.
  • Manage the full cycle recruiting process, from interview coordination to offer negotiations.
  • Provide a stellar candidate experience, ensuring a seamless and engaging hiring process.
  • Analyze recruiting data and metrics to improve efficiency and hiring outcomes to create monthly reports.
  • Represent the company at job fairs and networking events to attract diverse talent.

HR Generalist Responsibilities (50% of your time)

  • Act as the first point of contact for employee HR inquiries, providing guidance on policies, benefits, and workplace matters.
  • Support activities centered around the employee experience of onboarding, transfers, and offboarding.
  • Assist with employee relations, performance management, and compliance initiatives.
  • Maintain accurate HR records and support HRIS data integrity.
  • Generate reports and insights to support data-driven HR decision-making.
  • Contribute to training and development initiatives to enhance employee growth.
  • Partner with the HR team to drive engagement, culture, and continuous improvement projects.

Requirements

  • 3+ years of experience in technical recruiting and HR functions.
  • Prior experience working in a software or SaaS-based technology company.
  • A strong understanding of HR policies, employment laws, and best practices.
  • Proven ability to manage full-cycle recruiting for technical roles.
  • Experience partnering with hiring managers for technical roles and collaborating with managers on HR activities such as performance management, onboarding, and offboarding.
  • Experience using structured interviewing, consistent interview scorecards, and competency-based interviewing techniques to evaluate candidates and support hiring decisions.
  • Experience handling employee relations matters, supporting performance management processes, and conducting HR investigations with sound documentation and confidentiality practices.
  • Experience supporting onboarding, internal transfers, and offboarding processes.
  • Experience maintaining HR records, ensuring HRIS data integrity, and supporting HR compliance initiatives.
  • Excellent communication, relationship-building, and organizational skills.
  • Analytical mindset with the ability to interpret HR and recruiting data.
  • Proficiency in HR software and applicant tracking systems; experience with ADP Workforce Now and Workable is preferred.
  • A self-starter attitude with a desire to learn and grow in a dynamic team environment.
  • Eligibility to work in the United States.
  • Experience supporting performance management through goal-setting frameworks such as OKRs and coaching practices is a plus.
  • Experience building onboarding plans, such as 30/60/90-day plans, is a plus.
  • Being located in the Eastern Time Zone is preferred.

Benefits

What We Offer:

  • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
  • Matching 401K program - 100% match on 4%.
  • Employee Stock Purchase Plan after one year of service.
  • Flexible Time Off & Company Holidays
  • Entrepreneurial work environment partnered with high growth career opportunities
  • We value transparency and fairness in our compensation practices. For this role, we offer a salary range 70000-950000 USD/year based on location, commensurate with experience, qualifications, and location.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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What this application asks

workable

First name, Last name, Email, Preferred Name, Phone, Address, Mailing Address:, Photo, LinkedIn, Resume, Experience, Education, Cover letter, Desired Salary Expectations?, Work Authorization, Will you now or in the future require sponsorship for employment VISA status?, Are you 18 years of age or older?, Have you ever worked for Sangoma and/or any of Sangoma's acquired companies?, If Yes to working at Sangoma or previous acquired companies, please give dates of employment and position:, Are you related to any person currently employed at this company?, If yes, please supply employee's name, How did you hear about Sangoma?, If "Employee Referral" please give employee name:, Available Start Date:, Please write a brief paragraph explaining why you would like to work for Sangoma, and/or how you feel you could best contribute to our success:, Acceptance of Terms & Applicant Certification We welcome candidates who use tools to help organize and present their experience. However, all information submitted as part of your application, resume, assessments, interviews, and any other hiring-related communications must accurately reflect your personal experience, qualifications, accomplishments, and contributions. By applying for this position, you certify that all information provided is truthful, complete, and accurately represents your own work, experience, leadership responsibilities, technical contributions, and professional achievements. You acknowledge that you may be asked to discuss your experience, project outcomes, technical decisions, and accomplishments in detail throughout the interview and hiring process. I certify that my answers to all questions and all information submitted during the application and hiring process are true and correct and do not contain any material omissions. I understand that any false, misleading, incomplete, or otherwise inaccurate statements, representations, or omissions made on my application materials or during the pre-employment process may result in disqualification from consideration, withdrawal of an employment offer, or, if employed, disciplinary action up to and including immediate termination of employment. By submitting this application, I acknowledge and agree to these terms., Privacy Policy Acknowledgement: By checking this box, you acknowledge and consent to terms of the privacy policy which applies to the applicant tracking service being offered by Workable on behalf of Sangoma. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. I have read and agree to this statement:

  • How many years of hands-on experience do you have working in both technical recruiting and HR functions?
  • Do you have experience working for a software or SaaS based company? yes / no
  • Can you share examples of projects where you supported an HR team with talent management, onboarding, or offboarding? What was your role and what impact did you have? written answer
  • What's been your purple squirrel in the last twelve months? written answer
  • How have you used HR or recruiting data to generate reports or provide insights for decision-making? Can you give an example of a time when your analysis made a difference? written answer
  • What's one cool way you can to teach us how to use AI in this role? written answer
  • Do you have HR generalist experience? yes / no
  • How much time in your week do you spend on HR Generalist activities? written answer
  • Are you authorized to work in the United States? yes / no
  • What are your salary expectations?