Human Resources GB Academy Business and Language Training Manager

Leadership & Capability Development\:

· Lead, coach, and develop a high-performing team of trainers and language instructors

· Build internal capability through continuous upskilling, mentoring, and performance management

· Introduce modern facilitation techniques (interactive, learner-centered, digital-first delivery)

Act as a subject matter expert and deliver high-impact sessions for leadership and critical talent groups.

Learning Strategy & Innovation\:

· Design and implement a future-ready training strategy aligned with GB Corp’s business goals and customer excellence agenda

· Introduce innovative learning formats (blended learning, microlearning, VR, etc)

· Integrate digital learning platforms and tools to enhance scalability and accessibility

Identify global learning trends and continuously evolve the Academy’s offerings.

Content Creation & Knowledge Development\:

· Lead the creation of high-quality, engaging training content (presentations, videos, e-learning modules, toolkits)

· Develop modular and reusable content libraries for language and business skills programs

· Ensure all content is aligned with adult learning principles and real business scenarios

· Introduce storytelling, case-based learning, and practical simulations into training design

Collaborate with subject matter experts to co-create relevant and impactful content

Training Planning & Delivery Excellence\:

· Conduct Training Needs Analysis (TNA) in collaboration with Business Units and HR (IDPs and Assessments)

· Develop annual and quarterly training plans aligned with business priorities

· Ensure effective scheduling, resource allocation, and program execution

· Oversee delivery quality across all programs (internal & external clients)

Customize programs to meet specific BU needs and performance gaps.

Stakeholder Management & Business Partnership\:

· Act as a strategic partner to Business Units, aligning learning solutions with operational goals

· Collaborate with Talent & OD to support IDPs and leadership development initiatives

· Work closely with Account Managers and Academy Technical Training Heads to deliver comprehensive & tailored solutions for internal and external clients

Manage relationships with external vendors, trainers, and content providers.

Development of Employee’s Performance\:

Provides support for professional development of direct reports.

Direct the hiring, or performance evaluation of the team and oversee their daily activities.

Motivate, organize and encourage teamwork within the workforce to ensure targets are met or exceeded.

Monitors Training Effectiveness

Reports on Training Activities