ICT Business Systems Analyst
Summary
The ICT Business Systems Analyst will optimize business processes and manage inventory and maintenance systems using Microsoft Excel, Power BI, and Microsoft 365. The role involves gathering requirements, developing operational reports, and providing technical support and training to staff.
Salary: $95,000 – $115,000 per year
Analyse business processes and identify opportunities for improvement and digitalisation.
Gather and document business and system requirements.
Manage and maintain business databases and ensure data accuracy and integrity.
Manage and analyse inventory and stock-management data.
Develop operational reports, dashboards and management information.
Use Microsoft Excel and Power BI to analyse and present business data.
Monitor inventory movements, stock levels, usage and purchasing requirements.
Support maintenance, fleet, job-management and inventory systems.
Identify opportunities to improve workflows, data collection and reporting.
Work with software providers and technology vendors to resolve system issues.
Assist with Microsoft 365, SharePoint and other business applications.
Develop process documentation, workflows and user guides.
Provide system support and training to staff.
Provide management with data-driven insights and recommendations.