ICT Service Delivery Manager
Summary
Oversee day-to-day ICT operations in Loughborough, ensuring reliable, secure systems and meeting SLAs for support functions like Service Desk and security.
ICT Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance against agreed SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security.…