Implementation Engineer
You will partner with fast-growing and enterprise businesses to design, integrate, and scale payment platform usage. You will own implementation projects from solution design through launch, guide merchants through architecture and integration decisions, support pre-sales discussions, and translate customer needs into improvements for Products and Engineering.
Responsibilities
- Deliver end-to-end implementation projects from solution design through go-live
- Design API-based integrations for complex systems
- Partner with Sales during pre-sales to shape solutions and assess feasibility
- Act as the primary technical partner for merchants
- Align Product, Engineering, Sales, and Project Management
- Guide merchants through technical design, testing, and production readiness
- Share best practices and elevate team knowledge
- Translate merchant needs into actionable Product and Engineering insights
- Advocate for product and integration experience improvements
Requirements
- 5+ years of experience in technical consulting, integrations, or software engineering
- API
- Frontend systems
- Backend systems
- Technical delivery
- JavaScript