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Hive Learning

Open 140d

Implementation Engineer (U.S.)

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Summary

Configure and deploy SaaS integrations (CRM, call-recording tools) for U.S. customers, troubleshoot technical issues, and lead onboarding to meet tight timelines.

Degree: Computer Science or related bachelor’s

Experience: 3+ years SaaS implementation experience

Responsibilities:

• Configure CRM integrations (HubSpot, Salesforce)

• Implement call-recording ingestion (Gong, Clari, Teams)

• Support product configuration for U.S. accounts

• Troubleshoot technical issues

• Lead implementation process alongside CS

• Reduce onboarding time to < 5 days

Skills

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See also

Customer Success jobs by country — openings, pay and top skills →