Information Services - System Administrator II

Job DescriptionPosition Title: Systems AdministratorReports To: Information Systems & Technology ManagerDepartment: Information ServicesFLSA Status: Salaried (EXEMPT)
1.0 Position Summary
The Systems Administrator is responsible for maintaining, supporting, and improving theorganization’s IT infrastructure. This position serves as the subject matter expert (SME) forservers, network infrastructure, cybersecurity, cloud-based systems, and enterprise platformsincluding Google Workspace. The System Administrator works closely with the InformationSystems & Technology Manager to ensure reliable, secure, and efficient technology operationsacross the organization.In addition to infrastructure responsibilities, the System Administrator provides secondarysupport for fleet and operations technology systems to assist in maintaining standards,performance, business continuity, and operational effectiveness.
2.0 Essential Duties and Responsibilities
Infrastructure & Systems Administration● Administer, maintain, and monitor physical and virtual server environments.● Serve as the primary SME for network infrastructure including switches, firewalls,wireless systems, VPN connectivity, TV matrix, conference room technology, andinternet services.● Manage and support cybersecurity tools, endpoint protection, access controls, backups,patching, and system hardening.● Administer cloud-based platforms and services including Google Workspace and otherenterprise applications.● Monitor system performance, availability, and capacity to ensure optimal operation anduptime.● Perform system upgrades, maintenance, troubleshooting, and disaster recoveryprocedures.● Maintain backup and recovery solutions to protect organizational data and systems.● Document infrastructure configurations, procedures, standards, and system changes.
● Coordinate with vendors and third-party service providers for support, maintenance, andproject implementation.Operational & Technical Support● Assist the Information Systems & Technology Manager with supporting fleet andoperations systems.● Provide advanced technical support and troubleshooting for hardware, software, andinfrastructure-related issues.● Support deployment and maintenance of user devices, printers, mobile equipment, andoperations technology systems.● Participate in IT projects, system implementations, and technology improvementinitiatives.● Assist with maintaining compliance with company policies, cybersecurity standards, andindustry best practices.General Responsibilities● Maintain confidentiality and security of company information and systems.● Participate in after-hours support or on-call rotation as needed.● Stay current with emerging technologies, cybersecurity threats, and industry bestpractices.● Perform additional duties as assigned.
3.0 Requirements
Education & Experience
● Associate’s or Bachelor’s degree in Information Technology, Computer Science, orrelated field preferred.● Minimum of 3–5 years of experience in systems administration, network administration,or infrastructure support.● Experience supporting cloud-based environments such as Google Workspace required.● Experience with virtualization platforms, backup systems, and network infrastructurepreferred.Knowledge, Skills, and Abilities● Strong knowledge of server administration, networking, cybersecurity, and cloudtechnologies.● Experience with Microsoft Windows Server environments and enterprise networkingequipment.
● Understanding of firewalls, VPNs, wireless networking, and security best practices.● Ability to troubleshoot complex technical issues independently.● Strong organizational skills with the ability to manage multiple priorities.● Excellent written and verbal communication skills.● Ability to work collaboratively with technical and non-technical users.Preferred Certifications● CompTIA Network+, Security+, or Server+● Microsoft, Google, Cisco, or VMware certifications preferred
4.0 ESSENTIAL ATTRIBUTES
● High performer in a self-driven environment● Customer-focused, helpful, patient, and professional● Energetic with a positive attitude● Strategic planning and project leadership capabilities● Strong team leadership and execution skills● Innovative and forward-thinking mindset● Ability to develop alternate solutions in complex situations● Accountable and dependable● Motivated with strong drive and initiative● Reliable and self-organized● Strong time management skills with the ability to prioritize multiple tasks and deadlines● Ability to frequently lift and move computing equipment up to 25 pounds
5.0 EXPECTED PERFORMANCE STANDARDS
Physical & Other DemandsThe physical demands are those customary to an office environment; however, substantial timeis required in refrigerated warehouse environments where physical safety and food safetyclothing may be required. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.The employee must maintain flexibility to engage with night shift operations on a reasonablyconsistent basis.
Work Environment & Environmental ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
● Work environment is fast-paced with frequent short deadlines and critical situationsrequiring adaptability and flexibility.● Work areas include offices, refrigerated warehouses, and surrounding grounds.● Limited hazards may exist due to visits to warehouse and operational areas.The employee understands that nothing in this job description changes the at-will employmentrelationship with Capitol City Produce.