Information Technology Technician

The IT Technician’s role will involve supporting and maintaining IT systems within a busy manufacturing environment to maximize availability, efficiency and cybersecurity.

Tasks will include troubleshooting hardware, software, and networking issues across a complex IT environment as well as setting up and configuring new systems and software.

Our ideal candidate has exceptional computer skills with excellent problem-solving skills and the ability to work with end users to address issues and

Below is a summary of job duties, as well as minimum requirements for qualification:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under limited supervision and acting on own initiative and direction, essential duties and responsibilities include the following:

· Provide end-user technical support for desktop systems and peripherals

· Troubleshoot hardware, software and network issues

· Install and configure hardware and software

· Repair or replace desktop and server hardware and supporting power and network infrastructure

· Monitor and upgrade

· Create and maintain technical documentation

· Train users on new software and technologies

· Support and assist the IT sys admin

· Provide remote technical support where required

· Other duties as assigned.