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West Cancer Center

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Infusion Scheduling Coordinator - Full Time - Wolf River

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Job Title: Infusion Scheduling Coordinator

About Us

At West Cancer Center, we’re more than just a treatment center — we are a community dedicated to providing comprehensive cancer care. Our multidisciplinary teams work collaboratively to support every patient with compassion, innovation, and excellence.

Position Overview

The Infusion Scheduling Coordinator is responsible for planning and coordinating chemo/infusion treatments to ensure patients are scheduled accurately and efficiently. This role is vital in improving patient access by balancing patient load and optimizing resource utilization. Work is performed under the general direction of the Site Manager.

Key Responsibilities

  • Schedule chemo/infusion treatments following established protocols.
  • Complete infusion scheduling requests and communicate updates to patients.
  • Use scheduling software to enhance infusion resource utilization and patient flow.
  • Collaborate with Infusion Team, Physician Nurses, and Medical Assistants to coordinate schedule changes.
  • Verify schedule accuracy; manage chemo scrubbing reports.
  • Train and orient new employees as assigned.
  • Coordinate pharmacy orders with physicians/nurses.
  • Manage phone and email communication related to scheduling.
  • Maintain scheduling calendars and reschedule appointments promptly.
  • Collaborate with internal departments (Phone Room, Medical Records, Insurance, Front Desk, Pharmacy) for record verification.
  • Maintain professional conduct, attendance, and compliance with clinic safety procedures.
  • Participate in staff meetings and team-based operations.
  • Perform other duties as assigned.

Qualifications

Education & Experience

  • High school diploma or GED required.
  • Six months of related experience and/or training preferred.
  • Equivalent combinations of education and experience considered.

Skills & Abilities

  • Strong organizational and follow-up capabilities.
  • Excellent verbal and written communication.
  • Effective problem-solving and time-management skills.
  • Ability to manage multiple priorities in a fast-paced setting.
  • Proficient in Microsoft Word, email, and related applications.
  • Team-oriented mindset with ability to build strong internal relationships.
  • Willingness to travel to satellite offices as needed.
  • Physical ability to lift up to 50 lbs and work in a clinical environment.

Why West Cancer Center is a Great Place to Work

  • Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
  • Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
  • Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
  • Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

No nights, weekends, or holidays. Comprehensive benefits package.

Join Us

Ready to make a difference in the lives of others? Apply now to become part of our dedicated team at West Cancer Center.

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What this application asks

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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • LinkedIn Profile optional
  • Website optional
  • Interested in Working, Full-time, Part-time, Supplemental optional
  • How did you hear about this job?
  • If referred, please list name of the associate that referred you optional
  • To help us align expectations early in the process, please share your target salary range in USD (annual or hourly rate). We understand that this may be negotiable, but having a range helps us use your time efficiently. 
  • List active, relevant certifications and expiration dates written answer · optional
  • List active, relevant licensure, expiration dates and state if applicable written answer · optional
  • List any current memberships or volunteer work written answer · optional
  • Have you ever worked for West Clinic/West Cancer Center or its affiliates in the past? choose one
  • If you have worked for West Clinic/West Cancer Center or its affiliates in the past, please list positions(s) and any other name or alias used while employed. optional
  • Do you have any relatives or household members employed by West Cancer Center? If so, please indicate name, job title, and location. Do not include any information or identification of marital status. written answer
  • Have you ever been terminated or resigned in lieu of termination? choose one
  • If you have ever been terminated or resigned in lieu of termination , please explain: written answer · optional
  • Are you legally authorized to work in the United States? choose one
  • How many years’ experience do you have for this position?
  • May we contact your current employer? choose one
  • Have you ever been convicted, pled no contest, or pled guilty to a felony or do you currently have a pending charge? Type YES or NO. If yes, please explain: written answer
  • Have you ever been convicted, pled no contest, or pled guilty to ANY misdemeanor to include involving fraud, writing bad checks, theft, DUI, or drugs? DO NOT include juvenile cases or cases sealed or expunged by a court. Do not assume charges have been removed. Type YES or NO. If yes, please explain: written answer
  • Have you currently or have you previously been excluded, suspended, or otherwise been ineligible for participation in federal programs, or do you have a controlling interest in an entity that has been so excluded or suspended? Have you ever been sanctioned, disciplined, debarred, and/or excluded by a duly authorized regulatory agency, or are there current restrictions/limits on your license or certification? Type YES or NO. If yes, please explain: written answer
  • Have you ever served as an expert witness or consultant in healthcare malpractice cases? Type YES or NO. If yes, please explain: written answer
  • Have you ever been convicted, pled no contest, or pled guilty to ANY misdemeanor to include involving fraud, writing bad checks, theft, DUI, or drugs? DO NOT include juvenile cases or cases sealed or expunged by a court. Do not assume charges have been removed. Type YES or NO. If yes, please explain: written answer
  • Are you presently under an employment contract? choose one
  • If you are presently under an employment contract, when does it expire? optional
  • Please list any other names used (maiden, alias, nickname) or type NONE. written answer
  • Please provide 5 professional references to include their name, phone number, and email. written answer
  • I understand that West Clinic/West Cancer Center does not respond to application status inquires until I have been selected for a position or the position is filled by another candidate? choose any
  • I hereby authorize West Clinic/West Cancer Center to conduct work history, education, personal reference, or police record inquires to determine my acceptability for employment. I authorize West Clinic/West Cancer Center and its agents to procure a consume report and/or investigate consumer report about my background, character or reputation, including, but not limited to information as to my employment, education, consumer credit history (if appropriate for certain job descriptions), driving record, social security number verification, criminal record, and/or public record history. I authorize all persons to fully disclose information relevant to this investigation. I release from liability all persons, companies, and government or other agencies disclosing such information. I further authorize that a photocopy of this authorization may be considered an original. choose any
  • I understand that by submitting this application, I acknowledge and warrant the truthfulness of the information provided in this document. choose any