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Surgery Scheduling Coordinator - Full Time - Wolf River

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Job Title: Surgery Scheduling Coordinator

About Us
At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Position Overview
The Surgery Scheduling Coordinator plays a vital role in planning and scheduling surgical cases, coordinating physician schedules, and ensuring that all resources are available for successful patient care. This position supports surgeons, patients, and staff by managing appointments, obtaining necessary documentation, and preparing hospitals and surgical facilities for each case. The Coordinator ensures smooth communication between patients, providers, and facilities to deliver efficient, high-quality surgical care.

Key Responsibilities

  • Schedule surgical cases and physician office appointments.

  • Coordinate return appointments, labs, and diagnostic tests (radiology and radiation oncology).

  • Assist patients with surgery-related questions and appointment needs.

  • Pull necessary information from the EMR and record relevant details.

  • Obtain pre-certifications for all surgeries.

  • Notify supervisor or director of any scheduling issues in a timely manner.

  • Fax paperwork to surgery facilities ahead of scheduled procedures.

  • Obtain medical records, films, and slides required for surgery.

  • Prepare and deliver complete hospital information packets for each surgery.

  • Ensure availability of hospital rooms, surgical equipment, and support staff (residents, techs, etc.).

  • Coordinate schedules with other physicians (e.g., plastic surgeons) as needed.

  • Maintain patient confidentiality and demonstrate professionalism at all times.

  • Attend staff meetings and assist with training/orientation of new employees.

  • Communicate effectively with internal teams (medical records, insurance, nurses, physicians) and external contacts (patients, hospital staff, referring offices).

  • Perform additional duties as assigned.

Qualifications

Education & Experience

  • High school diploma or GED required.

  • Minimum of one year of related scheduling or healthcare experience preferred.

  • Equivalent combination of education and experience may be considered.

Skills & Abilities

  • Excellent organizational, follow-up, and problem-solving skills.

  • Strong verbal and written communication skills.

  • Ability to manage multiple priorities and work effectively in a fast-paced environment.

  • Proficiency in computer applications including Word, Excel, and email.

  • Ability to establish and maintain professional working relationships with patients, providers, and staff.

  • Ability to analyze situations and respond quickly and appropriately.

  • Basic math skills including addition, subtraction, multiplication, and division.

Why West Cancer Center is a Great Place to Work

  • Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.

  • Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.

  • Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.

  • Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

No nights, weekends, or holidays. Comprehensive benefits package.

Join Us
Take the next step in your career and become part of a team that is making a real difference. If you’re passionate about patient care coordination, scheduling, and supporting surgical excellence, apply now to join West Cancer Center as a Surgery Scheduling Coordinator.

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What this application asks

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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • LinkedIn Profile optional
  • Website optional
  • Interested in Working, Full-time, Part-time, Supplemental optional
  • How did you hear about this job?
  • If referred, please list name of the associate that referred you optional
  • To help us align expectations early in the process, please share your target salary range in USD. We understand that this may be negotiable, but having a range helps us use your time efficiently. 
  • List active, relevant certifications and expiration dates written answer · optional
  • List active, relevant licensure, expiration dates and state if applicable written answer · optional
  • List any current memberships or volunteer work written answer · optional
  • Have you ever worked for West Clinic/West Cancer Center or its affiliates in the past? choose one
  • If you have worked for West Clinic/West Cancer Center or its affiliates in the past, please list positions(s) and any other name or alias used while employed. optional
  • Do you have any relatives or household members employed by West Cancer Center? If so, please indicate name, job title, and location. Do not include any information or identification of marital status. written answer
  • Have you ever been terminated or resigned in lieu of termination? choose one
  • If you have ever been terminated or resigned in lieu of termination , please explain: written answer · optional
  • Are you legally authorized to work in the United States? choose one
  • How many years’ experience do you have for this position?
  • May we contact your current employer? choose one
  • Have you ever been convicted, pled no contest, or pled guilty to a felony or do you currently have a pending charge? Type YES or NO. If yes, please explain: written answer
  • Have you ever been convicted, pled no contest, or pled guilty to ANY misdemeanor to include involving fraud, writing bad checks, theft, DUI, or drugs? DO NOT include juvenile cases or cases sealed or expunged by a court. Do not assume charges have been removed. Type YES or NO. If yes, please explain: written answer
  • Have you currently or have you previously been excluded, suspended, or otherwise been ineligible for participation in federal programs, or do you have a controlling interest in an entity that has been so excluded or suspended? Have you ever been sanctioned, disciplined, debarred, and/or excluded by a duly authorized regulatory agency, or are there current restrictions/limits on your license or certification? Type YES or NO. If yes, please explain: written answer
  • Have you ever served as an expert witness or consultant in healthcare malpractice cases? Type YES or NO. If yes, please explain: written answer
  • Are you presently under an employment contract? choose one
  • If you are presently under an employment contract, when does it expire? optional
  • Provide 5 professional references to include their name, number, and email address. written answer
  • Please list any other names used (maiden, alias, nickname) or type NONE. written answer
  • I understand that West Clinic/West Cancer Center does not respond to application status inquires until I have been selected for a position or the position is filled by another candidate? choose any
  • I hereby authorize West Clinic/West Cancer Center to conduct work history, education, personal reference, or police record inquires to determine my acceptability for employment. I authorize West Clinic/West Cancer Center and its agents to procure a consume report and/or investigate consumer report about my background, character or reputation, including, but not limited to information as to my employment, education, consumer credit history (if appropriate for certain job descriptions), driving record, social security number verification, criminal record, and/or public record history. I authorize all persons to fully disclose information relevant to this investigation. I release from liability all persons, companies, and government or other agencies disclosing such information. I further authorize that a photocopy of this authorization may be considered an original. choose any
  • I understand that by submitting this application, I acknowledge and warrant the truthfulness of the information provided in this document. choose any