Inside Sales Executive
Opportunity at a Glance
The Inside Sales Executive is a key driver of revenue growth, responsible for generating new business and expanding existing revenue streams through B2C sales efforts across assigned territories, including the Government segment and all Key Accounts. This role develops and converts leads, engages customers to understand their needs, and successfully closes sales opportunities within the assigned territory. The ideal candidate is customer-focused, efficient, proactive, and results-driven, with a proven ability to consistently exceed sales targets and contribute to the company's growth objectives.
Responsibilities
Lead Management and Revenue Generation
Accelerate revenue growth by identifying and routing qualified B2B opportunities to the appropriate sales teams
Respond promptly to all inbound leads, ensuring timely engagement and follow-up to maximize conversion rates
Accelerate revenue growth by identifying and routing qualified B2B opportunities to the appropriate sales teams
Generate qualified sales opportunities through proactive outreach and targeted campaigns
Consistently achieve or exceed sales, activity, and revenue targets
Customer Engagement
Deliver timely, professional, and customer-focused communication throughout the sales process
Maintain a high level of customer satisfaction and engagement
Effectively close sales opportunities while delivering positive customer experience
Pipeline Management & Product Knowledge
Maintain accurate lead, pipeline, and recurring revenue data within Salesforce
Support forecast accuracy through disciplined CRM management and opportunity tracking
Utilize sales tools and technology to improve productivity and sales effectiveness
Maintain current knowledge of ACAMS products, services, and industry trends to effectively position solutions
Effectively close sales opportunities while delivering positive customer experience
Responsibilities
Generate qualified sales opportunities through proactive outreach, targeted campaigns, and timely follow-up
Convert inbound and outbound leads into revenue-generating opportunities through calls, emails, and consultative selling
Leverage marketing campaigns and events to drive growth and customer engagement
Achieve or exceed sales and performance targets through effective lead management and closing skills
Identify and route qualified B2B opportunities to the appropriate sales teams for further development
Maintain accurate lead, pipeline, and recurring revenue data in Salesforce to support sales execution and forecast accuracy
Respond promptly to inbound inquiries to maximize lead conversion and customer satisfaction
Maintain current knowledge of ACAMS products, services, and industry trends to effectively position solutions and create customer value
Qualifications
Bachelor's degree or equivalent experience required
2+ years of inside sales, business development, or customer-facing sales experience
Proven ability to meet or exceed sales targets
Strong written and verbal communication skills
Experience using Salesforce or a comparable CRM platform
Strong organizational, time management, and prioritization skills
Ability to leverage AI-powered and sales productivity tools to improve performance
Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
Customer-focused, proactive, and adaptable in a fast-paced environment
Desire to contribute to a rapidly growing, high-performance organization
Highly prefer permanent residence in one of the following time zones: EST / CST / MST
This role is eligible for participation in ACAMS' sales incentive program with the terms of participation to be determined based upon responsibilities and qualifications as well as program terms.
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