Inside Sales Manager

About the role

Inside Sales Manager....We are looking for you!

The Inside Sales Manager (Team Leader) will be responsible for leading, developing, and optimizing the Inside Sales team, guaranteeing the fulfillment of commercial objectives and ensuring the efficient management, qualification, and conversion of leads generated by Marketing, through structured processes and the use of advanced technological tools (software, automation, AI). Likewise, they will develop strategies for the introduction of the AntOn brand, identifying trends and adjusting commercial trends accordingly through new telesales models.

What you'll do

• Design customer-oriented solutions and budgets (technical and commercial) for the sale and purchase of mid-tech machines and derivative services, analyzing the technical and operational needs of the customer to recommend the most suitable AntOn machine, following the established Pricing policy.
• Validate technical feasibility, delivery times, and associated costs with Product and Operations.
• Use digital tools and data-driven / AI solutions for: Optimal machine configuration, simulation of cost and profitability scenarios, historical sales analysis, and customer behavior. Correct management and documentation of offers and configurations in CRM, ensuring traceability and consistency of information.
• Drive the advanced use of CRM, commercial automation tools, and AI solutions (predictive lead scoring, conversation analysis, Forecasting, Dashboard).
• Manage the inside sales team (telesales): lead and organize the team, defining the team structure, roles, responsibilities, and coverage by customer segment, product, or market. Establish, monitor, and analyze activity and result KPIs: calls, effective contacts, opportunities created, conversion rate, etc.
• Supervise the reception, distribution, prioritization, and follow-up of leads generated by Marketing, guaranteeing optimal response times (SLA), correct qualification, and maximum conversion to commercial opportunities. Establish and optimize lead Management processes (lead scoring, lead nurturing, MQL -> SQL), in coordination with Marketing.
• Training and development of the team, providing individual support based on data, call listening, and performance analysis. Ensure the adoption of structured commercial methodologies (inbound, outbound, consultative selling, etc.).
• Lead and ensure high levels of performance, motivation, and commitment from the team.
• Close coordination with the marketing, sales, Customer Service, and sales coordination teams to ensure a smooth and consistent customer experience. Joint work for the development of optimal and innovative solutions for specific commercial cases.
• Stay updated by participating in trade fairs and events (if necessary) and training (especially in the field of AI). Support the marketing department with operational knowledge. Share knowledge with the direct Inside Sales team, as well as the rest of the sales, Customer Service, and especially telesales solution teams.

What we're looking for

• Education: University degree in Marketing or Business Administration (ADE) or equivalent qualification obtained in another way. Additional training in Sales Management, Revenue Operations, or Digital Sales will be valued.
• Fluency in business English (B2); other languages would be an advantage.
• Expert knowledge of financial/rental products.
• Experience: Minimum 5-7 years of experience in B2B sales, preferably in corporate or multinational environments.
• Demonstrable experience leading Inside Sales / telesales teams.
• Solid experience in sales management, pipeline management, and Forecast.
• Direct experience in inbound and outbound lead management, especially leads generated by Marketing.
• Practical knowledge of CRM and automation and analytics tools; experience with AI applied to sales will be valued.
• Skills: leadership, strategic thinking, data-driven mindset, customer orientation, results orientation, assertiveness, resilience, teamwork.
• Willingness to travel occasionally.

What you'll get

At Jungheinrich, we want everyone to feel welcome and motivated, so we offer:

• Be part of a leading multinational company, in constant growth and with solid corporate values. With our Great Place to Work certification, we guarantee an exceptional and flexible work environment, focused on the well-being of our employees.
• Flexible schedule and intensive hours every Friday of the year. We also enjoy intensive hours in summer.
• Hybrid work model, allowing you to work from the comfort of your home up to 3 days/week
• To make your commute to our Headquarters in Abrera easier, we have a corporate bus that makes 3 stops in Barcelona (if you are in Barcelona).
• Possibility to have a flexible compensation pack according to your needs and preferences with medical insurance (65% subsidized), restaurant vouchers, childcare vouchers, and PPSE (Social Welfare Plan).
• School aid to better manage the start of the school year for the little ones at home (between 0 and 18 years old) with a bonus in August of €165/child
• Possibility to choose how you want to receive your remuneration in 12, 14, or 16 payments.
• Referral bonus if you bring in people as talented as you
• Access to a platform with discounts on Services, e.g.: gyms, hotels...
• Access to a Wellbeing platform, which includes a series of Services oriented towards improving our health, such as psychological support.
• Ongoing training paid for by the company

About the company & team

Join Jungheinrich in a working environment where you can make a difference!

With your knowledge and drive, as a team member you will make an important contribution to ensuring that, as a company, we continue to be among the world leaders in our sector.

Working side by side with colleagues who love bold ideas and in a family environment that offers you every opportunity to balance your professional as well as personal goals.

Every day, Jungheinrich products and solutions are used to move millions of goods in logistics centers around the world. For 70 years, we have been supporting our customers every step of the way with our innovative, safe, and sustainable products, ranging from forklifts to racking, software, and mobile robots.

We invest in talent and foster a culture of openness, integrity, and mutual respect. By joining Jungheinrich, you have the opportunity to work in an international, diverse, and multidisciplinary environment.

Additional information

Jungheinrich was founded in 1953 in Hamburg by Dr. Friedrich Jungheinrich as a family business.

Today, we are one of the leading companies in intralogistics worldwide, with a unique product portfolio: from conventional industrial forklifts to fully automated solutions for intralogistics companies.

Headquartered in Hamburg, Germany, Jungheinrich is represented by its own direct sales companies in 41 countries, as well as by partner companies in about 80 countries around the world, and employs more than 19,000 people internationally.

At Jungheinrich, we value inclusion and diversity, and we practice equity to create equal opportunities for all.

All qualified applicants will be considered for employment without regard to age, race, ethnicity, color, religion, creed, sex, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, health, or disability.

At Jungheinrich, we know that our strength lies in the people who accompany us. If you meet the requirements and want to grow with us, do not hesitate to send us your application! #MoreWithYou

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