Inside Sales Representative

The Team

We are seeking an Inside Sales Representative to join American Tower’s Inside Sales team within the Vertical Markets department. Day to day you will focus on pre-sale support, business development and leasing of equipment and ground space to non-wireless carrier accounts. As an Inside Sales Representative, you will partner cross-functionally to champion customer issues, challenges and opportunities internally while providing excellent customer service.

What You Can Offer Us

• Lead customer sales calls with consistent follow through; maintain thorough knowledge of products and service offerings.
• Collaborate across sales department to determine customer engagement strategies and corresponding sales plan.
• Provide pre-sales tower site support including identifying available tower and ground space, providing collateral on the leasing process and supporting new customers through the credit approval and application submission process.
• Achieve goals for new business leasing as measured by dollar volume of fully executed leases. Establish and maintain a robust pipeline of new business opportunities.
• Present creative solutions that capture greater market share while solving customer challenges.
• Provide accurate and timely pipeline and lease up forecasting in Salesforce.com
• Other duties as assigned.

What You Need to Succeed

• Bachelor’s degree strongly preferred
• A minimum of 3 years’ experience with customer service and negotiation required
• Experience with Salesforce.com or similar CRM strongly preferred
• Proven ability to successfully manage complex projects utilizing strong negotiation strategies that drive value.
• Strong follow-up skills; ability to organize department timelines and follow up with internal and external customer needs
• Telecommunications experience a plus.
• Approximately 5% travel may be required in support of the position’s responsibilities.
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
• Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.