Inside Sales Representative

About Us

Founded in 1941, Brooks Equipment Company is the nation’s leading B2B wholesale distributor of fire equipment, safety products, and related parts. Headquartered in Charlotte, NC, with locations nationwide, we pride ourselves on stocking the widest selection in the industry and providing an unmatched level of customer service.

We are looking for a driven, hunter-minded Inside Sales Representative to join our onsite team at our Charlotte corporate headquarters. If you have a passion for business development, love the thrill of outbound calling, and want to turn conversations into converted accounts, we want to hear from you!

Position Summary

As an Onsite Inside Sales Representative focused on New Business Development, your primary mission is to aggressively prospect, qualify, and close net-new commercial accounts. You will spend a significant portion of your day on the phone executing high-volume outbound calling campaigns to drive growth, educate prospects on our vast product catalog (over 200,000 items), and expand our market footprint.

Key Responsibilities

· Outbound Prospecting: Execute high-volume daily outbound calls, emails, and follow-ups to targeted leads to unearth net-new business opportunities.

· New Account Acquisition: Take ownership of the full sales cycle from initial cold call to close, successfully onboarding new B2B customers.

· Product Education: Educate prospective and existing clients on Brooks Equipment’s expansive line of fire safety, suppression, and industrial safety products.

· Pipeline Management: Track all calls, leads, and account statuses accurately using our CRM and internal tracking software.

· Collaboration: Partner closely with internal customer service and operations teams to ensure seamless customer onboarding and order fulfillment.

· Continuous Learning: Attend ongoing internal training sessions to master our product lines, industry regulations, and competitive positioning.