Inside Sales Representative

The Inside Sales Rep is responsible for providing general assistance to the sales manager and members of the sales team.
Essential Duties and Responsibilities
• SoftPak data entry for all permanent accounts
• Internal tracking/reporting of all sales activity
• Email/call/send letters soliciting new business for $300 and below
• Communicate with potential new customers to earn their business/send contracts
• Primary broker liaison
• Processing of service increases/decreases/ownership change/cancellations
• Answer commercial customer service calls, follow up and resolve
• Communicate with dispatch and sales reps to resolve issues
• Communicate with dispatch/management regarding site visits and container deliveries
• Commercial billing/contract questions
• Enter WO’s for missed services/forward information to correct department to ensure issues get resolved
• Send daily tracking updates
• Update contract file audit
• Additional duties as assigned.