Inside Sales Representative
Duties and Responsibilities
• Strategically engage customers, through phone, video, and or digital correspondence.
• Analyze business intelligence data to identify potential sales and margin growth opportunities.
• Achieve quarterly sales quotas by growing sales and margin with assigned accounts.
• Develop business relationships with various influencers to identify potential opportunities.
• Work in a team selling environment to collaborate for best practices, sales, and processes engagement.
• Leverage partnerships with various internal partners to drive growth and ensure customer satisfaction.
• Work with Territory Managers to on-board and ramp new accounts.
• Use Professional Selling Skills (PSS) to identify customer needs, proposal & pricing.
• Proven negotiating skills with solid financial acumen to maximize profits.
• Execute solid problem solving and strong business decision making confidence with sense of urgency.
• Prospect and maintain customer database in CRM with sales notes, adherent to company procedures.
• Drive customer engagement through both proactive and reactive customer engagements.
• Assist accounts with pricing, marketing programs and technical support.
• Consistently meet and exceed KPI goals and daily metrics.
• Ensure the timely and successful delivery of our client-focused solutions.
• Attend product and sales training meetings as required.
• Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
• Proven sales experience with track record of over-achieving quota.
• Strong phone presence, listening and presentation skills.
• Ability to manage a high volume of calls per day.
• Demonstrated computer skills and adaptability to new technology.
• Strong organization and time management skills.
• Solution oriented, self-starter and results oriented.
• Ability to work independently and in a team setting.
• Ability to meet assigned goals and objectives in designated time frames.
• Demonstrated aptitude for continuous learning. Able to learn, teach and lead.
• A willingness to learn and grow with our Company.
Preferred Qualifications
Associate (2 year) Degree.
• Knowledge of HVAC terminology and HVAC product knowledge.
• Experience working with Salesforce.com.
• Bilingual.
Work Environment: Office Setting, Sales Center Office.
Physical Demands
Demand Frequency
Sedentary – Lifting 0-10 pounds Never
Light Lifting – 10-20 pounds Never
Moderate Lifting – 20 to 50 pounds Never
Heavy Lifting – 50 to 100 pounds Never
Pulling/Pushing, Carrying Never
Reaching or working above shoulder Never
Walking Frequent
Standing Frequent
Sitting Constant
Stooping Never
Kneeling Never
Repeated Bending Never
Climbing Never
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Never
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseload lift etc. Never
Other – Talk, Drive, visit customers etc. Constant
EEO Statement
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of
age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace
where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of
merit, qualifications and competence.