Inside Sales
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Are you passionate about delivering exceptional customer experiences and growing your career in sales?
Join Richards Building Supply, a family-owned and operated company with over 40 years of success!
We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals in our Wilmington, NC location.
Why Join Us?
- Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
- Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
- Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
- Top-Tier Benefits:
- Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
- Additional voluntary benefits, including disability coverage and accident insurance.
- Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
- Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.
What You'll Do:
- Act as a trusted advisor to customers, helping them find the right products for their projects.
- Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
- Collaborate with Outside Sales reps to drive sales and resolve customer needs.
- Process orders, track inventory, and coordinate product transfers to meet customer demands.
- Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
- Maintain accurate records, process payments, and ensure seamless order fulfillment.
Qualifications:
- 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
- Strong computer skills (Microsoft Office, CRM experience a plus!).
- Ability to multitask in a fast-paced environment.
- Industry knowledge is a plus—but we’re happy to train motivated candidates!
- Spanish-speaking skills are a strong advantage but not required.
- Willingness to travel overnight (up to 10%).
Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply!
Req ID #ZR Wilmington
Richards Building Supply is a wholesale building material distributor serving 16 states with 67 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more!
Learn more about us here:
Terms and Conditions / Privacy Policy:
Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
It’s more than a job, it is your Career! Submit your resume today to join our exciting and growing family.
As published by lever · 19 questions · 5 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (2)
- If you were referred by a company employee, please share the name of the person who referred you. optional
- If other, where did you hear about us? optional
Pick from a list (12)
- If hired, can you supply proof of your age?
- If hired, can you supply the required documentation to verify your lawful right to work in the United States?
- Are you willing to undergo a background check, in accordance with local law/regulations?
- Where did you hear about us?
- I consent to receive SMS/text messages regarding my job application with Richards Building Supply Co. These messages may include updates on my application status, interview invitations, reminders, and other information directly related to this job application. Message frequency will vary. Message and data rates may apply. Reply HELP for help or STOP to cancel. optional
- Inside this role, you will assist walk‑in customers, and contractors at the counter. Do you have at least 2 years of in-person customer-facing experience?
- Which types of customer interaction have you performed in previous roles? (Select all that apply) optional
- This role requires hands-on building materials experience in inside sales, outside sales, operations, or contractor-facing roles. Do you meet this requirement?
- Which building materials have you worked with directly? (Select all that apply ) optional
- How many total years of experience do you have in building materials?
- Is the experience you described reflected clearly in your resume?
- Are you able to speak a language other than English?
Written answers (5)
- Please share additional details (optional) optional
- If OTHER, please list optional
- Please briefly describe your building materials experience, including the roles you held, employers, and main responsibilities.
- If Yes, what language(s)?
- If Yes, on a scale of 1-10 how fluent are you?