Inside Sales Supervisor

Job Details

Job Title:

Inside Sales Supervisor

Job Code:

ISASUP

Department:

Sales

Location:

Duluth, GA

Reports To:

Director of Customer Operations

FLSA Classification:

Exempt

EEOC Classification:

First/Mid-Level Officials and Managers

Salary Grade:

Supervisory Responsibilities:

Yes No

Job Summary

The primary responsibility of the Inside Sales Supervisor is to build and execute DiversiTech's inside sales strategy while directly managing Inside Sales Specialists and Account Managers. This is a working leadership role that balances department leadership, coaching, and performance management with direct ownership of assigned customer accounts and revenue-generating opportunities. The position is responsible for driving growth, improving customer retention, supporting national account initiatives, executing promotional campaigns, and ensuring disciplined CRM and sales process execution.

Essential Duties

Qualifications, Skills, Abilities and Educational Requirements

Required

Preferred

Key Competencies

Inter-Relationships

Maintains regular interaction with the Director of Customer Operations, Sales Operations leadership, Inside Sales Specialists, Account Managers, Regional Sales Managers, National Account Managers, Product Line Managers, Marketing, Customer Operations, Pricing, Finance, IT, and other commercial leaders. The role also works directly with customers and may coordinate activities with external sales representatives, vendors, and service providers as business needs require.

Working Conditions and Physical Demands

Work Environment

This position works in an office setting. Requires regular use of office equipment including computers, phones, and printers.

Physical Demands

Physical Work

Travel Required

None.

Additional Information

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel.

Job duties outlined in this job description are considered “Essential Functions” and have been formulated in accordance with the guidelines established by the Equal Employment Opportunity Commission (EEOC). The provisions of the American with Disabilities Act (1990) stipulate that employees must be capable of performing the “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

DiversiTech is an Equal Opportunity Employer.