Intern, Customer Relations
Description - External
Job Description
We are looking for a proactive and analytical CRM Intern to support the Customer Relationship Management team in managing customer data, monitoring customer feedback, and supporting CRM-related initiatives. This internship offers hands-on exposure to customer analytics, customer experience improvement, and CRM system processes within a professional corporate environment.
Key Responsibilities
- Assist in maintaining and updating customer data within CRM systems
- Support analysis of customer feedback, complaints, and call/contact data
- Prepare basic reports, dashboards, and presentation materials for CRM performance tracking
- Assist in monitoring customer satisfaction indicators and service KPIs
- Support coordination of CRM projects, campaigns, or improvement initiatives
- Help ensure data accuracy, proper documentation, and compliance with internal processes
- Perform ad-hoc tasks to support CRM operations and management reporting