Internal Sales
ACDC Express is looking for a motivated and customer-focused Internal Sales to join our Sales team. The successful candidate will be responsible for assisting customers in-store, preparing quotations, processing orders, providing technical product advice, and driving sales while delivering exceptional customer service.
This role is ideal for someone with strong sales skills, excellent communication abilities, and a passion for building lasting customer relationships in a fast-paced retail environment.
Key Responsibilities
- Assist customers with product selection and technical advice.
- Generate quotations and follow up on outstanding quotes.
- Process customer orders, invoices, and payments accurately.
- Handle customer enquiries via telephone, email, and in-store.
- Promote products, specials, and marketing campaigns.
- Achieve individual and store sales targets.
- Build and maintain strong customer relationships.
- Process returns and exchanges in accordance with company procedures.
- Perform daily cash-ups and balance transactions.
- Assist with stock receiving, stock counts, and general store operations when required.
Requirements
- Grade 12 (NQF Level 4) or equivalent.
- 1–3 years' experience in internal sales or a retail sales environment.
- Experience in the electrical, hardware, wholesale, or retail industry will be advantageous.
- Strong sales, customer service, and communication skills.
- Computer literacy with Microsoft Office or Google Workspace.
- Experience using POS and invoicing systems will be advantageous.
- Good numerical, organisational, and problem-solving skills.
- Valid Code B driver's licence and own transport will be advantageous.
- Clear criminal and credit record.