International Customer Support

We are seeking a dedicated and enthusiastic International Customer Support representative to join our team. This role is ideal for fresh graduates or postgraduates looking to start their career in customer service within a dynamic and fast-paced environment. As an International Customer Support representative, you will be responsible for providing exceptional service to our international clients, ensuring their inquiries and issues are resolved efficiently and effectively. Key Responsibilities: - Respond to customer inquiries via various communication channels, including phone, email, and chat. - Provide accurate information regarding products and services to customers. - Assist customers in troubleshooting issues and resolving complaints in a timely manner. - Maintain a high level of professionalism and customer service at all times. - Collaborate with team members and other departments to enhance customer satisfaction. - Participate in training sessions to improve product knowledge and customer service skills. Required Skills: - Strong English communication skills, both verbal and written. - Ability to work in a team-oriented environment. - Problem-solving skills and a customer-centric approach. - Willingness to work night shifts and adapt to a flexible schedule. This position offers a competitive salary package and the opportunity to grow within a leading MNC. We provide a supportive work environment with 5 days of working and 2 rotational week-offs. Transportation is provided for employees living within a 23 km radius. If you are a motivated individual looking to kickstart your career in customer support, we encourage you to apply and join our team.