International Private Bank Client Operations Control Manager - Vice President

Make an impact by strengthening the control environment in a dynamic and evolving business.

As a Vice President in Asset & Wealth Management’s International Private Bank Client Operations, you will support an integrated team delivering seamless end-to-end client lifecycle support.In this role, you will oversee risk and control frameworks across onboarding, KYC, and account management, ensuring a robust, compliant, and efficient operating environment.

Job Responsibilities

• Develop, enhance, and monitor risk and control frameworks across Client Operations
• Provide risk and control design expertise to support strategic initiatives
• Advise and influence senior stakeholders on key risk and control decisions
• Conduct process walkthroughs, risk identification, and control design/testing
• Ensure adherence to regulatory standards, policies, and control requirements
• Manage end-to-end issues lifecycle including root cause analysis and remediation validation
• Partner with stakeholders to develop and execute action plans to address control gaps
• Identify and track key risk metrics to assess control environment health
• Drive risk and control initiatives (e.g., training, awareness programs)
• Enhance reporting through automation and deliver insights to stakeholders
• Collaborate with local, regional, and global stakeholders; mentor junior team members

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Business, Finance, Economics, Accounting, or related field
• 8 plus years experience in financial services, risk management, or process improvement
• Strong risk and control mindset with ability to identify and escalate control gaps
• Proven ability to influence senior stakeholders and drive outcomes
• Strong problem-solving and critical thinking capabilities
• Consultative approach with ability to anticipate business needs
• Excellent written and verbal communication skills
• Strong organizational and stakeholder management skills

Preferred Qualifications, Capabilities, and Skills

• Experience in private banking, wealth management, or asset management
• Knowledge of client onboarding, KYC, and AML processes
• Experience in audit, regulatory, or compliance environments
• Familiarity with internal controls and three lines of defense model
• Experience managing issue governance and remediation at scale