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Gratitude Inc

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IT Business Analyst - US Healthcare | Hybrid

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Summary

IT Business Analyst supporting US healthcare initiatives in a hybrid role based in Manila: gathering requirements and driving IT, digital transformation, and process-improvement projects using Agile and Waterfall. Requires 5+ years in IT with 2+ years in US healthcare (payer/provider/health tech).

IT Business Analyst

Qualifications

**Required:**

- Graduate or Master’s Degree with 5 years in Information Technology or Computer Science Engineering, with at least 2+ years in US healthcare (CPO/BPO, payer, provider, or health tech).

- Experience working on IT, digital transformation, or business process improvement projects.

- Experience in Agile and Waterfall methodologies.

- Exposure to cross-functional and stakeholder management activities.

- Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences.

**Preferred:**

- PMP, PRINCE2, Agile / Scrum Certifications, ITIL, and Lean Six Sigma.

- Familiarity with productizing AI/ML and agentic systems in healthcare operations.

- Data analytics and reporting experience.

- Change management exposure.

- Process automation experience.

Skills

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See also

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