IT Change Coordinator with German
Summary
An IT Change Coordinator works as the interface between enterprise clients and technical teams: scheduling and coordinating IT changes, managing approvals and sign-offs, presenting operational and service reports, and facilitating stakeholder meetings. Requires fluent German and English plus ITSM experience; B2B contract, 100% remote, up to 40 EUR/h.
B2B, long-term cooperation
Rate: up to 40 EUR/h net + VAT
100% remote
Fluency in English & German - essential
We are looking for an experienced IT Change Coordinator to join an international organisation supporting enterprise IT operations across multiple countries.
In this role, you will act as a key interface between clients and technical teams, ensuring smooth communication, coordination of changes, and successful delivery of operational activities.
Your responsibilities
Participate in regular customer meetings
Coordinate and schedule IT changes across different stakeholders
Present operational updates and planned changes to customers
Manage approvals and sign-off processes
Prepare and present service, IT and operational reports
Facilitate meetings with technical teams and business stakeholders
Support continuous improvement of operational processes
Requirements
Professional German (B2+/C1, fluent) and English (B2+/C1, fluent)
Excellent communication and presentation skills
Previous experience in IT Operations, Service Delivery, Change Management or Customer Success
Strong stakeholder management skills
Ability to coordinate multiple activities simultaneously
Experience with ITSM processes
Familiarity with ServiceNow or similar ticketing platforms is an advantage
Good reporting skills are a plus
What makes this opportunity attractive?
International working environment
Direct collaboration with enterprise-level clients
High-visibility role with strong stakeholder exposure
Long-term cooperation and stable project environment