IT Cloud Infrastructure Engineer

*Optional Fully Remote

FLSA Status

• Exempt

Job Summary

The Cloud Infrastructure Engineer administers and improves the Bank's Azure, hybrid, and on-premises infrastructure while helping design and deploy future enhancements. This hands-on role supports Azure, Azure Virtual Desktop (AVD), Windows Server, VMware, enterprise storage, backup, and disaster recovery as part of a small infrastructure team.

Job Duties

• Design, administer, and expand Azure infrastructure, including virtual machines, networking, storage, RBAC, hybrid connectivity, monitoring, and capacity management.
• Operate and improve Azure Virtual Desktop (AVD), including host pools, session hosts, FSLogix, images, application delivery, access, and troubleshooting.
• Administer Windows Server and hybrid services, including Active Directory, DNS, DHCP, Group Policy, patching, and system lifecycle management.
• Manage VMware vSphere infrastructure (ESXi, vCenter, clusters, and virtual machines), including upgrades, performance, and troubleshooting.
• Support enterprise storage, backup, and recovery platforms, including NetApp, ExaGrid, and Azure storage; manage capacity, performance, backup validation, and restores.
• Collaborate on backup, replication, and disaster recovery activities, including support for the Bank's Zerto environment, runbooks, and failover/failback testing.
• Plan and implement infrastructure upgrades, migrations, secure integrations, and capacity improvements, including Azure services supporting the Bank's Data Lake.
• Monitor system health, resolve complex incidents, perform root-cause analysis, and strengthen infrastructure security through patching, access controls, and vulnerability remediation.
• Automate routine administration with PowerShell and approved tools; maintain system configurations, architecture diagrams, operating procedures, and recovery documentation.
• Partner with infrastructure, security, network, application, data, and vendor teams on solutions, Entra ID/Conditional Access dependencies, change controls, and audit requirements; follow Bank policies and applicable regulations.
• Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
• Other duties as assigned.

Essential Functions

• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Qualifications

• Education
  • Bachelor's degree in information technology, computer science, or a related field preferred; an equivalent combination of relevant experience, training, and technical proficiency will be considered.
  • Preferred certifications: Microsoft Azure Administrator (AZ-104), Azure Solutions Architect Expert, Windows Server Hybrid Administrator Associate, VMware VCP, or relevant storage/backup platform training.
• Experience
  • 5+ years of relevant cloud, systems, virtualization, or infrastructure engineering experience; equivalent demonstrated expertise considered.
  • Experience with Microsoft 365 is preferred, not required.
  • Hands-on experience supporting Azure, AVD, Windows Server, VMware, and enterprise storage/backup in production environments.
  • Ability to administer existing systems, implement improvements, and collaborate on shared disaster recovery and infrastructure projects.
• Skills
  • Required: Hands-on Azure infrastructure administration (compute, storage, networking, resource management, RBAC, monitoring, and hybrid connectivity).
  • Required: Production Azure Virtual Desktop experience (host pools, session hosts, FSLogix, images, application delivery, and troubleshooting).
  • Required: Windows Server, Active Directory, and VMware vSphere (ESXi/vCenter) administration.
  • Required: Enterprise storage, backup, restore, and recovery experience; familiarity with SAN/NAS, capacity, and performance. NetApp and ExaGrid experience preferred.
  • Required: Working knowledge of replication and disaster recovery planning and testing; Zerto experience preferred, not required.
  • Strong networking and security fundamentals, including DNS, DHCP, VPN/private connectivity, patching, RBAC, and Entra ID/Conditional Access dependencies for Azure and AVD.
  • Ability to automate with PowerShell, troubleshoot complex issues, document technical solutions, and contribute to infrastructure design and improvements.
  • Strong communication, self-direction, and teamwork; Microsoft 365, SharePoint/OneDrive, Intune, and regulated financial-services experience preferred.

Accuracy & Accountability

• Measured by infrastructure reliability and resiliency; secure, stable operations; quality of implementations and troubleshooting; effective participation in recovery testing; documentation; and adherence to change controls.

Supervised by

• IT Officer

Supervises

• None

Management retains the discretion to change this job description at any time