IT Coordinator
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Summary
An IT Operations Coordinator at a well-established financial services organisation in Sydney CBD, coordinating day-to-day IT operations across service desk, infrastructure and security — tracking incidents, SLAs, risks and projects, liaising with vendors and stakeholders, and supporting disaster recovery and migrations. Permanent, hybrid role; open to those stepping into IT ops.
We’re working with a well-established financial services organisation looking for an IT Operations Coordinator to join their technology team in Sydney CBD.
This is a great opportunity for an organised and confident communicator who enjoys coordinating across technical teams, vendors and business stakeholders.
The Role
You’ll help coordinate day-to-day IT operations, ensuring incidents, actions, risks and projects are tracked and followed through.
Key responsibilities include:
We’re looking for someone who is:
What's on Offer
If you’re an organised IT professional who enjoys coordinating people, solving problems and keeping things moving, we’d love to hear from you.
This is a great opportunity for an organised and confident communicator who enjoys coordinating across technical teams, vendors and business stakeholders.
The Role
You’ll help coordinate day-to-day IT operations, ensuring incidents, actions, risks and projects are tracked and followed through.
Key responsibilities include:
- Coordinating BAU IT operations across service desk, infrastructure and security
- Tracking incidents, requests, actions and operational tasks
- Supporting major incident coordination and communication
- Preparing reporting around service performance, SLAs, risks and vendor performance
- Coordinating between technical teams, business stakeholders and third-party vendors
- Supporting IT projects, migrations and business integration activities
- Maintaining IT processes, documentation and operational reporting
- Supporting service continuity and disaster recovery initiatives
We’re looking for someone who is:
- Highly organised with strong attention to detail
- A clear and confident communicator
- Comfortable working with technical teams through to senior stakeholders
- Calm and decisive when managing issues and competing priorities
- Strong at coordinating and following up actions
- Familiar with ITSM concepts, incidents, SLAs and escalation processes
What's on Offer
- Permanent full-time position
- Sydney CBD location with hybrid working
- Established financial services organisation
- Broad exposure across IT operations, projects and transformation
If you’re an organised IT professional who enjoys coordinating people, solving problems and keeping things moving, we’d love to hear from you.