IT Coordinator
Summary
Coordinates IT engineers' schedules for on-site, outsourced, and in-house projects, manages intern deployments, and handles customer service inquiries for an IT services firm in Singapore.
Responsibilities:
- Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis
- Manage interns schedules for deployment
- Liaising with Sales Department & IT Department closely on after sales matters
- Good communication skills with customer service attitude
- Handle incoming calls and enquires from corporate customers
- Answer email correspondence in a prompt and efficient manner
- Maintain service items inventory control
- Maintain proper records for billing purpose
- Maintain neat and timely update on the service form inputs to our system
- Preferably with IT knowledge
- Any ad hoc requirements by the Manager
Requirements:
- Minimum Diploma in Business Administration or related studies
- Good communication skills and able to work independently
- Able to work in fast-paced environment
- Customer oriented and able to liaise with different stakeholders
- Proficient in MS Words/Excel
Others:
- 5 Days work week (Mon to Fri. 9am to 6.30pm)
- Location: Kaki Bukit