IT Desktop Support IT Internship
Posted
Summary
Entry-level IT internship in Pinetown supporting a company's internal systems: tracking service requests and incidents, PC maintenance and updates, software installation, and network/hardware monitoring for local and remote sites. Suited to someone with an IT certificate (at least A+ and N+) comfortable with hands-on work like installing network cables.
Duties and responsibilities:
- Track and co-ordinate all IT service requests
- Follow-up and track incidents and control to ensure that incidents are resolved timeously
- General IT administration
- Basic Project administration
- PC maintenance
- PC updates and upkeep
- Software installation
- MS Office products
- Network, hardware & software monitoring and support for both local and remote sites.
- Desktop support on the company's internal IT systems
Qualifications and experience:
- Matric certificate and relevant IT Diploma or Certificate (at least A+ and N+ )
- Physical ability to do manual labour (install network cables, computers, printers, etc.)
- Have an ability to interact and communicate on all levels
- A positive attitude always striving to be the best
- Enthusiastic team player
- High level of accuracy
- Ability to prioritize and good time management