IT Desktop Support (Training Provided) | Up to SGD 2,450 + Bonus
Summary
Entry-level desktop/ICT support role on a 1-year renewable contract in Singapore: troubleshooting client platform and equipment issues, managing user accounts and assets, and handling software distribution, patching, and desktop imaging. Requires an IT major and at least one related internship or work experience; training is provided.
Salary: $2,200 – $2,450 per month
Location (Nearest MRT): Islandwide
Salary: Up to SGD 2,450 Basic Salary + Incentives + Bonus
Duration of Work: 1 Year Direct Contract, Renewable
Work Day & Hours: Monday to Friday, Office Hours
Responsibilities:
Perform troubleshooting for client platform-related problems.
Respond promptly to incidents, investigate, and provide timely resolutions.
Handle service requests related to client platforms.
Monitor the agreed service level, document system configurations, and provide regular reporting.
Participate in client platform implementation and upgrade projects.
Follow up with vendors for hardware replacements.
Manage asset records and user account management (e.g., password creation, reset, and deletion).
Perform local server administration to facilitate software distribution and patch management service.
ICT Equipment Support:
Troubleshoot and resolve ICT equipment incidents, set up equipment, and provide support for all ICT-related issues.
Set up ICT equipment and provide support for all ICT-related issues.
Regularly build and maintain hard disk images.
Carry out re-installation (cloning) of desktop images.
Conduct annual physical stock takes for ICT equipment.
Install applications/upgrades and ensure that all EUCDs owned by the customers are updated with security patches
Requirements:
MUST have a major in Information Technology.
MUST have at least 1 internship / work experience in related work.
Candidates with relevant experience in the IT field will have an added advantage.
Possession of IT-related certifications will be considered an advantage
Interested applicants, please Apply Now.
Kindly understand that only shortlisted candidates will be notified.
Ethan Vong (R26159428)
Associate Consultant
RecruitFirst Pte Ltd (E.A. 13C6342)